If you're like me and have an unusual number of customer service incidents as you are trying to go about your every day life, you will see this guy as heroic in his efforts to bring a customer service employee to the brink of total despair.
Pure style and wit even in his final admission that he's wrong (skip the blah, blah, blah on the left hand column it's a spoiler synopsis - read the Blockbuster letter then the email stream), read and enjoy.
13 years ago
